Shipping & Returns

Articles are accepted for credit or exchange in the U.S. if returned in saleable condition within 30 days, accompanied by a sales receipt. Returns may be sent to our Customer Service Center, or you may take your return to any of our retail stores.

A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. To return or exchange your gift selection, please follow the instructions included with your package.

Returns may be sent to our Customer Service Center at:

Attn: Angela Jagiello

1655 Boston Road Unit B7
Springfield, MA 01129-1155

Phone: 1-888-325-3935

Email: ajagiello@hannoush.com

Or you may take your return to any of our retail stores in the United States. Use our Store Locator to find a Hannoush Jewelers near you.